1-800-387-5164
 

User Guides and PRODUCT SUPPORT

Subscribers to Carswell and Canada Law Book online services can access learning and reference materials to assist them in using their electronic products.

Online Services

 

OnePass

OnePass is a login system, which allows you to sign on to multiple Thomson Reuters applications — such as Westlaw Canada, Taxnet Pro, Carswell eReference Library and Thomson Reuters ProView — with a single user name and password – with more security, more control and more convenience. Get help with OnePass »

Westlaw Canada

Westlaw Canada Quick Reference Cards and User Guides can be found on the User Guides page.

Westlaw Canada online tutorials can be found on the Online Learning Centre page.

Taxnet Pro

Taxnet Pro Quick Reference Cards and tutorials are available on the Learn It page within the Taxnet Pro application.

Consult Carswell

Subscribers can access the user guide and Quick Reference Card from the Help page within the Consult Carswell service.

HR and Compliance Online

Subscribers to Labour Source, The Canadian Payroll Manual (CPM), Payroll Source and Le Manuel de paie canadien can access user guides from the Online Help page within the HR and Compliance Online service.

Canada Law Book Electronic Services

 

eBooks and eReference

Thomson Reuters ProView™

Subscribers can access user guides, learning demos and frequently-asked questions (FAQs) from the Thomson Reuters ProView page.

eBooks for BlackBerry (Kindle Reader)

Access download instructions and navigation guides on the Carswell eBooks for BlackBerry support page

Carswell eReference Library

Download user guide

 

Print

The Canadian Abridgment

A wealth of support materials, including a newsletter for users, shelving directions and live assistance from Abridgment experts on the Canadian Abridgment page.

CD-ROM

Folio 4.x CD-ROM Products

View product user guides, troubleshooting and installation instructions, and download utilities for product maintenance on the Folio Support page.

Reference Support

Carswell's Reference Support for Westlaw Canada and Taxnet Pro helps you get the most out of your electronic products and services.

For reference-related questions:

Phone:
(416) 609-3800 - press Option 3   OR
1-800-387-5164 - press Option 3
(toll free Canada & U.S.)

Email: Submit an online request


Training

Carswell Learning Consultants deliver professional, customized programs for our electronic products and online services. We cater to your unique learning style by providing you with a selection of course formats and materials.

Explore interactive learning options »

CAN WE HELP?


If you need assistance, please call us at (416) 609-3800 (Toronto & international) / 1-800-387-5164 (toll free Canada & US).

We will be glad to assist you.