Technical Support

Contact Us


Carswell Technical Support is available to help you optimize your performance by providing professional, consultative technical assistance for all Carswell CD-ROM and online products.

Téléphone : 416 609-3800 (Toronto & international) / 1 800 387-5164 (sans frais Canada & É.-U.)
Télécopieur : 416 298-5082 / 1 877 750-9041 (sans frais au Canada seulement)
Courriel : carswell.techsupport@thomsonreuters.com

Heures :
Du lundi au vendredi, de 8 h 00 à 20 h 00 
Samedi et dimanche, de 9 h 00 à 17 h 00

Westlaw Canada seulement : 24 heures par jour, 7 journées de la semaine

Services électroniques Canada Law Book

Du lundi au vendredi, de 7 h 00 à 23 h 00 
Samedi et dimanche, et les jours fériés en Ontario, de 8 h 00 à 20 h 00

User Guides and Product Support


Access user guides, quick reference cards, FAQs and other support materials for:
  • Online research and workflow services
  • Electronic and CD-ROM products
  • Print + electronic services like eBooks and eReference
Find user guides and product support materials » 

View licence agreements for electronic products/services »

Passwords

 

For assistance with OnePass for Westlaw Canada, Taxnet Pro, Thomson Reuters ProView and Carswell eReference Library, visit the OnePass support page.

For assistance with passwords for HR and Compliance, Consult Carswell and Canada Law Book, contact Technical Support.