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Best Practices: Performance Management
Sandra Weeks, CHRP
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Employee performance is what drives business. Discover how other employers have designed appraisal forms and used performance management to motivate employees toward their organizations' strategic goals. Performance management processes are at the cornerstone of the employment relationship and the new “employment deal” between the organization and its employees. The highest performing organizations are those that effectively capitalize on the goal-setting, communications and rewards elements of performance management as critical processes for carrying out the business strategy and long-term/short-term business plans. The need for an effective performance management system has never been greater than it is shaping up to be in the next decade, making this manual a must-have tool. This in-depth, practical how-to volume takes the tedium, time and uncertainty out of the process of designing and writing appraisals.
Table of Contents • 1 Challenges, Objectives & Statements of Purpose • 2 The Process and Structure of Performance Management: Forms, Policies/Procedures and Training • 3 Assessing Employee Performance and Results • 4 Discussing Performance and Setting Plans for Improvement • 5 Using Rewards to Improve Performance • Appendix A Performance Management in Action: Analysis of a Comprehensive Example • Appendix B Building a Performance Management System in a Small High-Tech Firm • Index.
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