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How to Order

Secure Online Ordering

Ordering Carswell products online is fast, convenient and safe. Simply search for a product using the search box, then click “Add to Cart”.

If you have access to the Carswell MyAccount service, use your MyAccount password to complete your order quickly and track your order status online. To request your free MyAccount password, please contact Carswell Customer Service:
Phone: (416) 609-3800 (Toronto & international) / 1-800-387-5164 (toll free Canada & U.S.)
Fax: (416) 298-5082 (Toronto) / 1-877-750-9041 (toll free Canada only).

Promotions and Discounts

If you have a promotion code (“Promo Code”) or a special offer (“Special Offer Code”), you can enter these in the shopping cart when you check out. Discounts will be applied in your shopping cart.

MyAccount

You can use your MyAccount login information during the secure online ordering process. By logging in during shopping, you can:
  • Save time – enter less account information during checkout
  • Get personalized pricing – taxes, shipping and other custom costs are calculated in your cart
  • Track your order status – log into MyAccount after your online purchase to view the status of your order
To get your free MyAccount password, contact us:
Phone: (416) 609-3800 (Toronto & international) / 1-800-387-5164 (toll free Canada & U.S.)
Fax: (416) 298-5082 (Toronto) / 1-877-750-9041 (toll free Canada only).

Contact Customer Relations

To order products not available for secure online ordering, or for assistance with your order, please contact a Carswell Customer Service representative:

How to Order

You have many options for ordering:

  1. Online: click "Add to Cart" from the product description and use your MyAccount login for fast, easy checkout
  2. Phone: (416) 609-3800 (Toronto & international) / 1-800-387-5164 (toll free Canada & US)
  3. Email: carswell.orders@thomsonreuters.com
  4. Fax: (416) 298-5082 / 1-877-750-9041 (Canada only)

CAN WE HELP?


If you need assistance, please call us at (416) 609-3800 (Toronto & international) / 1-800-387-5164 (toll free Canada & US).

We will be glad to assist you.