Learning Sessions
Carswell Learning Consultants deliver professional, customized programs for our electronic products and online services. We cater to your unique learning style by providing you with a selection of course formats and materials.
To ensure our customers are fully trained on how to optimize the content and functionality of our electronic products and online services, we offer a variety of learning options. For information about each of these options, choose one of the following:
Group Sessions | Individual Sessions
Booking a Session
Contact our Customer Learning Team Coordinator to book a Needs Assessment with one of our expert Learning Consultants. They will work with you to determine which learning style is best suited to your needs and customize the session for you.
Learning Tutorials
Can’t wait to get started? We have a number of free, short online tutorials to learn exactly what you want, when you want, in the convenience of your home or office. For Westlaw Canada tutorials, click here. For Taxnet Pro tutorials, log in to Taxnet Pro and click Learn-it on the left hand Toolbar.
Course Evaluation Form
Help us make our courses even better by taking a few moments to tell us about your learning experience. Your feedback plays an important role in ensuring we provide the best service for your needs. Course Evaluation Form
Group Sessions:
Demonstration-Style
These are lecture-style classes where a Learning Consultant demonstrates Westlaw Canada functionality live on a screen. These sessions are not hands-on, but they are a fast and effective way to train a large number of your staff in your own boardroom and may be your preferred starting place.
Computer Lab
If you prefer hands-on sessions and have your own in-house computer lab, then this is way to go. Each participant uses a computer while our experienced Learning Consultant guides the group through key Westlaw Canada essentials using interactive participant materials.
Telephone
Telephone training sessions are courses that quickly get you up and running with Westlaw Canada. These sessions are conducted over the phone at a place and time convenient for you or your group. Your Learning Consultant will assess your learning needs and focus on the functions and content of most interest to you.
Online with WebEx
These sessions are facilitated by one of our experienced Learning Consultants who provides live interactive training via the internet using WebEx technology. These sessions are for one-on-one or a group of users. WebEx is ideal for training users across various office locations as they can attend the same session at the same time.
Individual Sessions:
One-on-One
These sessions offer hands-on training in your office at your own computer. You will be guided through your session by an experienced Learning Consultant. Use this approach to schedule individual sessions for each member of your organization, respecting their unique and busy schedules.
Telephone
Telephone training sessions are courses that quickly get you up and running with Westlaw Canada. These sessions are conducted over the phone at a place and time convenient for you or your group. Your Learning Consultant will assess your learning needs and focus on the functions and content of most interest to you.
Online with WebEx
These sessions are facilitated by one of our experienced Learning Consultants who provides live interactive training via the internet using WebEx technology. These sessions are for one-on-one or a group of users. WebEx is ideal for training users across various office locations as they can attend the same session at the same time.