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Telephone - Sales and Customer Support

Hours of operation vary by department. Please search for your department preference below:


Customer Relations

For more information about our products & services: 

Tel:  (416) 609-3800 (Toronto & Int'l)

Tel:  1-800-387-5164 (Toll Free Canada & US)

Fax:  (416) 298-5082 or

Fax:  1-877-750-9041 (Canada only)

Business Hours:

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Carswell Main

Tel:  (416) 609-8000

Tel: 1-800-387-5351 (Toll Free Canada & US)

Tel:  (416) 298-5141

Fax:  (416) 298-5094

Business Hours:

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Product Information

For more information about our products & services:

Tel:  (416) 609-5811

Tel:  1-866-609-5811

Fax:  (416) 298-5094


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Fax:  (416) 298-5063


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For assistance using Westlaw Canada:

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Fax:  (416) 609-5887 or 1-877-609-5887 (Canada only)

Business Hours:

Westlaw Canada: 24 hours a day, 7 days a week

All other products: 8:30 a.m. – 5:30 p.m. Mon-Fri (EST)


Technical Support

For support on all Carswell electronic services:

Tel:  (416) 609-3800 or

Tel:  1-800-387-5164 (Canada and US only)

Fax:  (416) 298-5082 or

Fax:  1-877-750-9041 (Canada only)

Business Hours:

Monday to Friday 8:00am - 8:00pm

Saturday and Sunday 9:00am - 5:00pm

24 hours, 7 days a week (Westlaw Canada only)

 

For support on Canada Law Book electronic services:

Tel: 1-866-614-7033

Tel: (905) 713-4250

Business Hours:

Monday to Friday 8:30am-8:00pm


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For subscribers to Payroll Manual:

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Tel:  1-800-661-6828 (Toll Free Canada & US)

Business Hours:

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Canadian Abridgment Helpline

For subscribers to Canadian Abridgment:

Tel:  (416) 298-5140

Tel:  1-800-463-4106 (Toll Free Canada & US)

 

 


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