Email - Request Information or Assistance

To submit an inquiry or request information via email, simply click on the applicable link below to access our easy to use request form:

Order and Product Information

For more information about Westlaw^® Canada, Taxnet Pro^®, HR and Compliance and all other Carswell products and services.   Note, for Academic Desk Copy requests please visit www.carswelldeskcopy.com or click here

Customer Service Assistance

For customer service support

Technical Support Assistance

For support on all electronic services

Reference Support Assistance

For support on all products and services

Claims

For more information about a order or missing materials

Address Changes

To update your account information

Cancellation Requests

For more information about our cancellations             

Invoice Copy Request

To request a copy of your account invoice

Carswell eReference Library

For more information about Carswell eReference products and services

Non Carswell Product Information

For more information about Carswell International products and services

Westlaw Canada Information

For information related specifically to the online service Westlaw Canada

Westlaw China Information

For information related specifically to the online service Westlaw China

Taxnet Pro Information

For information related specifically to the online service Taxnet Pro

HR and Compliance Information

For information related specifically to HR and Compliance online services

Consult Carswell Information

 For information related specifically to the online service Consult Carswell

All Other Inquiries

For more information about our products & services

Customer Learning

To inquire about your learning and course options