·         dealing directly with corporate and litigation clients either by telephone, fax, electronically or face to face and respond promptly to their inquiries and requests;

·         obtaining and evaluating all relevant information on corporate and litigation requests in order to cross-sell/up-sell specific services or suggest a more suitable approach;

·         handling and resolving clients complaints and direct any unresolved issues to the designated resource;

·         responding to accounting related inquiries and direct any unresolved issues to the designated finance resource;

·         updating/follow up on clients’ interactions;

·         performing clients’ verifications for new accounts;

·         performing preliminary searches on corporate requests involving a company or business name across Canada and attach results to the client management and workflow database;

·         data entry of all corporate search and registration requests into the client management and workflow database, recording particulars of requests, details of enquiries, and comments;

·         identifying bigger sales opportunities and pass them on to the Sales Team;

·         order detail all litigation requests into the client management and workflow database, recording particulars of requests, details of enquiries, and comments in order to allow the litigation coordinator to dispatch/distribute litigation material accordingly; and

·         account management.

You will be a strong team player and will possess:

We thank all applicants for their interest in advance, and advise that only candidates being considered will be contacted. No telephone calls or agencies please.

[Back to career listings]